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Question

Automating Workflow Notifications: Is There a Better Way?

  • November 19, 2024
  • 2 replies
  • 54 views

Hi everyone,

I’ve been using Pipefy for managing workflows, and while it’s a fantastic tool, I’m facing an issue with notification management. Sometimes, the notifications either get overwhelming or don’t reach the right team members at the right time.

Is there a way to customize notifications more effectively or integrate a third-party tool to make this process smoother? I’d love to hear how others handle this and ensure their teams stay updated without being overwhelmed.

2 replies

fernanda.cunha
Community Manager

Hi, ​@miles56! Hope you're doing well. You can forward your request to support@pipefy.com and our team will respond asap, ok? Thank you!


  • New Member
  • 1 reply
  • November 29, 2024
miles56 wrote:

Hi everyone,

I’ve been using Pipefy for managing workflows, and while it’s a fantastic tool, I’m facing an issue with notification management. Sometimes, the notifications either get overwhelming or don’t reach the right team members at the right time.

Is there a way to customize notifications more effectively or integrate a third-party tool to make this process smoother? I’d love to hear how others handle this and ensure their teams stay updated without being overwhelmed.

Yes, you can customize notifications in Pipefy by adjusting the notification settings for specific workflows, processes, and roles. You can fine-tune who receives what and when, either by using email notifications, Slack integrations, or Zapier to integrate with third-party tools. Consider using filters to limit notifications to key team members and automations to send relevant updates only when necessary.

 

 

 

 


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