Finance process automation can help speed up processes, reduce errors, and improve vendor, customer, and employee experiences.
Businesses depend on technology to solve complexities in their finance processes.
Payments must be processed, invoices generated and sent, and invoices must be matched to purchase orders and proofs of receipt. Every workflow and process in the finance department involves a range of people, systems, and data. Automation helps coordinate all the moving parts by eliminating manual tasks, enhancing collaboration, and keeping work items in motion.
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Finance automation definition
Finance automation involves the use of technology to complete tasks with little or no human input. This isn’t to say that it replaces people with robots. It simply means using automation to handle repetitive, time-consuming manual tasks. By automating these aspects, finance departments are able to direct their efforts toward creating value and driving strategy.
The primary goal of finance automation is to improve process efficiency by reducing or eliminating repetitive tasks or activities that do not add value.
What are the benefits of finance automation?
Finance teams that rely on manual processes and tools like email and spreadsheets to manage financial data and operations are prone to confusion, data loss, and errors. By standardizing, automating, and integrating these processes, teams minimize mistakes, improve collaboration, and increase overall productivity.
The benefits of financial process automation include:
BPA vs. robotic process automation in finance
BPA uses software to improve overall efficiency. BPA doesn’t replace human intervention, but it does work to eliminate it when not necessary, like data input.
Robotic process automation (RPA) uses software bots that “learn” how to identify issues and how to imitate the way humans work and navigate applications to improve a single process. This means it not only works to eliminate work when not necessary like BPA, it also works to eliminate human intervention completely.
While these two practices have their differences, the two can be used together to help organizations achieve a total digital transformation that improves the overall employee, vendor, and customer experience.
3 examples of finance process automation
Finance teams often struggle to balance all the moving parts needed to keep their businesses healthy. Managing finances through email, spreadsheets, and disparate finance automation tools adds confusion and increases opportunities for error.
Standardizing and automating these processes can help your team minimize mistakes, improve collaboration, and increase productivity. Here are three examples of automation use cases:
An accounts payable department typically includes several manual processes, such as:
Making sure invoices are properly approved before issuing payment
Ensuring sufficient funds for each payment
Adhering to payment terms that vary from one vendor to another
Finance automation software addresses these processes by connecting your accounts payable system directly to purchasing or reimbursement workflows to be sure you process only approved invoices.
You can also use automation to integrate accounts payable processes with financial planning tools so that budget is allocated automatically before invoices reach accounts payable.
Find out how Capgemini reduced approval workflows from 25 days to 48 hours
READ HERE THE CASE STUDY
Reimbursement requests that seem straightforward can become backlogged when there are many employees submitting requests in multiple channels. Common challenges include:
Employees running afoul of expense policies that may be unclear
Poor visibility into expenses because of unstructured forms or lack of integration with other systems
Delayed reimbursements due to expense reports that are filed late, or are missing information
Finance automation software can address these pain points by:
Providing a repository for clear information on common travel costs
Providing a structured workflow for each reimbursement request
Sending automatic notifications to approvers
Allowing employees to track the status of their requests
Integration with other financial systems — such as Quickbooks, Oracle or ERP software — can provide historical data so expense trends can be analyzed easily.
Purchasing and procurement
The ad hoc nature of many purchasing requests results in purchase requisitions with missing, erroneous, or incomplete information. Common problems include:
Lack of spending control and visibility due to impromptu orders and purchases made outside the company procurement process
Incomplete or inaccurate data due to unstructured request forms, manual data entry, or receiving requests from multiple channels
Contract compliance issues that arise when a finance department must examine the contractual obligations of multiple suppliers
Avoid these issues by using finance automation software to standardize purchase request creation, and set purchasing conditions, mandatory actions, and automation rules that prevent errors and ensure policy compliance when purchasing requests are processed.
Finance automation software: 10 essential features to look for
Finance processes are complex, but they don’t have to be complicated. With the help of BPA software, you can bring control, accountability, and efficiency to your team’s work and finance workflows. To help you get started, consider a platform that has the following features:
The result is not only a smoother overall financial operation but also greater business agility, because financial processes no longer become bottlenecks for other business workflows. With the right software, you’ll also find it easier to centralize information and improve communications within your department, as well as with vendors and customers.
Pipefy helps finance teams create streamlined workflows and efficiently engage with vendors, approvers, and colleagues. Learn how!
Great content. Congratulations!
Awesome - however, there’s a big ‘financial process gap’. It doesn’t cover filings - arguably the most important steps.
In order to include financial tasks like yearly and quarterly filings this feature should be added - typically a month before filing dates a number of cards may need to be created for instance.
See here for more background: