+1Hello everyone
I have the phase “Evaluación del area de Costos” and I created an automation for it to move to the NEXT PHASE if the following conditions are met:
1- If Approve field equals YES
1- If Value put in the text box is greater than 0
1-If Anexo field is “Completed”
When I run a new form and I approve the Card meeting the three conditions above the card doesn’t move.
Thanks a lot for the HELP you can provide!!!!
Best answer by marcosmelo
Hello,
This happened to me when I left a mandatory field active in the source phase.
Suggestion is to try to follow this pipefy article below, if it still doesn't work, I suggest you contact pipefy support.
My automation is not moving cards. What can I do?
https://help.pipefy.com/en/articles/2908614-my-automation-is-not-moving-cards-what-can-i-do
Good Luck!
+18Hello,
This happened to me when I left a mandatory field active in the source phase.
Suggestion is to try to follow this pipefy article below, if it still doesn't work, I suggest you contact pipefy support.
My automation is not moving cards. What can I do?
https://help.pipefy.com/en/articles/2908614-my-automation-is-not-moving-cards-what-can-i-do
Good Luck!
+14Hi
You mentioned 3 fields and put only 2 in your automation. Beyond this as commented by Marco, check all mandatories fields, they must be filled to automation runs.
Good luck
+12Alternatively to filling the fields, you can hide them using an intermediate automation. Depends on the context to decide whether that is worth it.
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