Skip to main content
Solved

Cards not created

  • November 30, 2022
  • 1 reply
  • 141 views

pedro-soares-kavak

Hello everyone!
How are you!?
I just made a request to create cards from a excel file, but the problem is that from 45 rows, 37 were created, does someone know what may happend?
If you want I can record a video to explain better
Warmly,
Pedro
 

Best answer by marcos.pedrosa

Hello there, @pedro-soares-kavak 

Hope you’re doing alright  😁
Whenever there is something wrong with the importation, you’ll receive an .csv file in your email where  the last column will show the error log. 

 

Usually when the importer skips lines, could be related to:

  • Mandatory fields in your pipe with empty cells in your spreadsheet.
  • Option fields, labels must have the options separated by commas, no spaces between them. For example: "option 1,option 2,option 3".
  • Assignee fields should be linked to liked to their emails and they need to be member of the pipe/database. 

    More info on this can be found here
    https://help.pipefy.com/en/articles/2446675-preparing-spreadsheets-for-the-importer-app

    Let us know if this helps, alright?
View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

marcos.pedrosa
Pipefy Staff
Forum|alt.badge.img+2
  • Pipefy Staff
  • 41 replies
  • Answer
  • November 30, 2022

Hello there, @pedro-soares-kavak 

Hope you’re doing alright  😁
Whenever there is something wrong with the importation, you’ll receive an .csv file in your email where  the last column will show the error log. 

 

Usually when the importer skips lines, could be related to:

  • Mandatory fields in your pipe with empty cells in your spreadsheet.
  • Option fields, labels must have the options separated by commas, no spaces between them. For example: "option 1,option 2,option 3".
  • Assignee fields should be linked to liked to their emails and they need to be member of the pipe/database. 

    More info on this can be found here
    https://help.pipefy.com/en/articles/2446675-preparing-spreadsheets-for-the-importer-app

    Let us know if this helps, alright?

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings