Hello, CS teams! 👋Â
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My name is Ian Castelli and I'm one of the copywriters in the Customer Education Team here at Pipefy.
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Recently, I published a blog post about Customer Support with tips to structure it inside Pipefy in the best possible way! I gathered the best practices for this process and detailed how to build it fast and easy.
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Do you have any additional tips to point it out? Feel free to join the discussion and use the template to build your own CS workflow!
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Check it out:Â


