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Hi everyone, I’m here to share how you can easily add a Data view (KPIs, SLA etc) in PowerBi using Google Sheets as a data repository. Here is a step-by-step on how to configure it: Connect Pipefy and Google Sheets using Zapier by selecting the trigger New Card or Moved Card, so every time you create a new card, it will automatically go to the spreadsheet. Second, connect Google Sheets and Power Bi using using the Web Page Connect option. Tip: to connect both you need to follow the steps below: Copy the shareable URL link Open PowerBi workspace and use the web as a source Past the link from Google Sheet and change to: "edit?usp=sharing" TO "export?format=xlsx" The connection is done. Customize your dashboard as you like. Pro Tip: Update information using the schedule for PowerBi or update your data manually. That’s it! If you have any questions or suggestions, just comment below. Thanks!
Hello! I would like to send a kind of request when a card is moved, for example. How can I do this integration? It's like zapier does, it can detect that a card is moved and a external routine is executed. Thanks.
Hi, i picked card data with the graphql api, and i have the link for an attachment, and i want to download this image, how i can download this in a code, i need to use the cookie? have another option?
We have a need in a field to capture both a “category” or “classification” and the description in one field. In this example, a user would enter the request the classify it as required, desired or optional. I have seen this done with jotform and other form builders. How can I accomplish this with Pipefy?
Hi, I'd love to get your thoughts around the main differences regarding Pipefy and ServiceNow as I'm currently analyzing both options to implement it at a customer kicking off its shared services org. Can anybody help me? :)
Not sure how to start organizing your process management? Don’t worry about it! We have prepared an exclusive guide gathering Pipefy’s best practices to help you with your workflow mapping. This way, you can build what’s essential and achieve your goals, providing a great product or service to your customers and other stakeholders. Starting from the basics, what is a process? If we look for concepts and definitions, we’ll find many of them. But to not overcomplicate it, a process is “a series of actions that produce something or that lead to a particular result.” So, in a Purchase Process, for instance, the result is complete order, in a Sales Pipeline, it’s a won or lost deal, and in Recruiting Process, it can be a new employee hired. It’s essential to have in mind its basic structure: input, process, and output. To exemplify, let’s think of a pizzeria. The input is your order - a Margherita, please. In this case, the process is the steps of your pizza preparation: taking th
Pipefy is the tool to improve process management within your company or department. If you're reading this document, you're likely to be the “change-maker” in your environment. This guide was made especially for you, envisioning your empowerment to be able to make the best use of Pipefy for your needs. After helping more than 900 companies to implement Pipefy, we gathered in 5 fundamental initial steps to have a successful use of our tool to achieve your goals. 🗺️ Plan 📖🔨 Learn by doing 🔎 Validate your process ✏️ Train your team 🚀 Go live 1. 🗺️ Plan It's a proven fact that planning is a crucial step in an Implementation project. It can be more accessible or a little more complicated depending on the maturity of your process - how long it's been running; if you already have data and metrics to make analysis, if the phases are well defined and other factors. You can check Pipefy's Business Process Assessment for more information. Get star
Implementing a new solution on your team's routine can sometimes be challenging; that's why we understand that it's a crucial step of your Implementation process having your squad aboard. Here you'll find the best practices we have learned from implementing Pipefy in more than 900 companies and how you can use them. Show them the benefits of a new solution. As mentioned in the article "5 steps to implement Pipefy successfully”, it's essential that your process's goal is clear to everyone who manages its requests. Also, the benefits they'll encounter when managing it through Pipefy, such as: All information regarding a customer or solicitations will be centralized in a single place; Standardized process and guided execution; A better organization with documents, data, and deadlines; Less rework; Less manual work. These are just a few examples, and if you want to understand better how Pipefy can benefit your department, take a look at our blog for Fin
what are the most common automation triggers and when they would be useful? Any real life examples? I'm looking to automate my processes and some ideas on how to do it would be nice!
Have you ever heard of ProccessLead time? Process Lead time is the amount of time between the start of a process and its conclusion. In other words, it’s the amount of time from a card creation until it reaches an end phase of the process. To check you process lead time For that, you must create a report with the following information: : “Created at” and “Finished at”. After selecting both columns you can export it to excel by clicking on . Nexct, open the Excel file, add a new column called “Lead time” and on the cell add the following formula: =Finished at - Created at The result will be the number of hours or days a card spent to go from the first to the last phase of your process. You can apply this formula to all records of cards in the spreadsheet and at the last cell you must add the following formula to get your process lead time: =AVERAGE(cells range) The final result will be your process lead time.. Ps. It’s important to mention that for cards t
Hi there, is it possible to remove the "enter your email" on the portal? In the form, I configured that is not required but when I open it via the form it does make it required. Any thoughts?
Do you know you can easily calculate the ROI (return on investment) on your process? There are multiple features that save you a lot of time, like: automation rules, automatic emails, PDF generator and connected cards. On average all the features above save up to 5 minutes of work from a Pipefy user every time they run. To know how many times these features ran in your process, last month for example, just ask your CSM (Customer Success Manager)! They can pull this data and share it with you. ROI, is a pretty straightforward formula: ROI = ((Gain - Investment) / Investment). The result you have to multiply by100 to have the value on percentage (%). Okay, but how do I calculate ROI using these features? Well, like Benjamin Franklin said: “Time is money”. If you have how many automatic emails were sent in a month, you can calculate how many minutes you saved with this feature. Knowing the average wage of your team members (per hour) you can multiply it by the
Hey everyone! Does anyone know what the dimensions of the PDF template are?
Hey Guys, does any one knows if it is possible set up the SLA feature not to consider Public Holidays?
Have you already asked yourself if there’s an easier way to pull a list of all processes IDs from your Pipefy organization? Using a GraphQL query that will be possible. GraphQL is a query language for your API, and a server-side runtime for executing queries by using a type system you define for your data. This technology helps you search for information in your organization in a much faster and practical way. Ok, but you are probably asking yourself what should I do? First, you need to access Pipefy’s GraphQL page: https://app.pipefy.com/graphiql , that should pretty much look like this: Now you should paste the query below on the left white side of the page: Query: {organization(id:Paste here the ORG ID){ pipes { id } id } } } } }} It will look like this (example bellow): After that, press the execute button on the top left side of your screen. As a result, a list of information will appear on the right s
QR code (or Quick Response code) is the trademark for a type of matrix barcode (or two-dimensional barcode). A barcode is a machine-readable optical label that contains information about the item to which it is attached. In other words, it's a link that your smartphone camera can read. Pipefy's start form can generate a public link that allows anyone to create a request from outside our software. This link can be easily configured as a QR code. Ok, and so what? The QR code can be an easy way to fill a reimbursement form, travel/facilities, or any HR request directly from your mobile. Here is a quick guide on how to configure that: : 1- Create a Pipefy start form 2- Turn this into a public form by clicking on the button “Share” on the right side of the form (image below) 3- After that , enable the public form button, generate a public link and copy it. 4- After copying the link, you need to go to a free or paid QR Code generator website. You can eas
Hi, I receive a invitation to my company Pipefy (paid account) and I would like to know if I can accept the invitation and change my e-mail after it. Thanks
hi, when should I use mandatory fields in my start form and phases? Can you give me some examples?
Leanr how to manage your maintenance requests with Pipefy and as a result: Automate repetitive tasks Centralize information Standardize handling of request fulfillment Improve your communication with stakeholders
I'm setting up a funding tracker.
Hi, is it possible to bulk import cards? I would like to upload a .xls file intro Pipefy and mass upload cards.
Hi, I need to update my credit card information on my account, but I just wanted to know how many days it will take to block my account? Will I lose data from my processes?
Hi everyone, I would like to know if you already worked with a integration between Pipefy and Zendesk? Or, if you are a partner if you already sell this. If yes, please tell me your experience!
My name is Michael Gruber and I work for UNICEF Canada. I’m here because we have a legacy home brew workflow for requesting translation of documents and content. This runs on MOSS 3.0 / Sharepoint 2007 and the servers are quite old and need to be upgraded. The only problem is that the latest operating systems don’t support the old versions of Sharepoint so I’m faced with either upgrading sharepoint or switching. I found Pipefy through an online search and it looks promising. I’m not a programmer, but I do understand the logic in the workflow. If anyone has seen anything similar to what I’m trying to accomplish, I’d really like to hear about it. Thanks!
Is it possible use information previously added different phases of my process to compose an email template? (e.g., use the the requester information name on the email)
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