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Improvements to Email Templates

  • May 5, 2026
  • 1 reply
  • 9 views

Patrick Botolli Santos

Nowadays, email templates are often difficult and inefficient to customize, especially when working with pipelines that contain a large number of fields.

I would like to highlight a few areas that, in my point of view, would benefit from improvement:

  • Subject: There should be an alternative method for editing, as the current process is slow and inefficient.
  • Mass Editing: Additional options for bulk editing should be introduced, particularly for fields such as the subject line. Each email could be assigned a unique ID, allowing it to be accessed and edited via GraphQL.
  • Filtering and Labeling: The ability to organize templates using filters and labels should be implemented.
  • User-Based Signatures: It should be possible to assign personalized signatures based on each user.
  • Template Optimization: Overall improvements in performance and usability when creating and editing templates are needed.

1 reply

Renata Lapetina
Community Manager
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Hey ​@Patrick Botolli Santos, thanks for sharing these insights! I'll make sure to bring your suggestions to our product team’s attention for future consideration. We can’t provide a specific date for any changes right now, but we really appreciate you highlighting these specific pain points.