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domain customized

  • March 26, 2025
  • 1 reply
  • 56 views
miguel-ventaluxe

I would like to know how to have my email domain customized, and what the price would be. I currently have a business subscription. Thank you.

Best answer by joao-quint

Hi ​@miguel-ventaluxe,

By default, Pipefy uses the @mail.pipefy.com address to send all emails from the platform.
However, if you have an Enterprise or Unlimited plan, you can send emails through a custom email address using your own domain (SMTP configuration).

Here’s the step-by-step guide to set it up:
https://help.pipefy.com/en/articles/2704736-how-to-set-up-a-custom-email-address-via-smtp

For information about plans and pricing, please check:
https://www.pipefy.com/pt-br/precos/

    joao-quint

    1 reply

    joao-quint
    Pipefy Staff
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    • joao-quintPipefy Staff
    • Pipefy Staff
    • Answer
    • July 24, 2025

    Hi ​@miguel-ventaluxe,

    By default, Pipefy uses the @mail.pipefy.com address to send all emails from the platform.
    However, if you have an Enterprise or Unlimited plan, you can send emails through a custom email address using your own domain (SMTP configuration).

    Here’s the step-by-step guide to set it up:
    https://help.pipefy.com/en/articles/2704736-how-to-set-up-a-custom-email-address-via-smtp

    For information about plans and pricing, please check:
    https://www.pipefy.com/pt-br/precos/

    João Quint - Support Team
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