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Question

Why pipefy support is so bad?

  • November 26, 2024
  • 1 reply
  • 52 views

adm-allmarketsolution
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After update our account in order to get benefits as domain email we can get support.

No support at all in Brazil.

Days and days trying and no response. Just a lack on chat and a replay of hi after 3 hours and them end of support team swift. 

Is so annoying. Definitively pipefy Brazil is loosing market in Brazil because of miss support . 

1 reply

natalia-manffre
Pipefy Staff
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Hello ​@adm-allmarketsolution , we have identified that the tickets were closed due to a lack of interaction. Understanding the importance of your request, we will make an exceptional reopening of the ticket to continue assisting you. Is that okay?

You can review previous tickets and the responses provided through this option in the chat: 

Please note that the chat remains open for interactions for up to 48 hours after the last response. We are here to address any questions or assist with anything you need.


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