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Question

Automating User Access Requests with Pipefy

  • February 26, 2025
  • 1 reply
  • 244 views

Hello

Managing user access requests efficiently is a key challenge in IT operations. Our team is considering using Pipefy to streamline approvals for new user accounts; permission changes & offboarding. However, we’re facing challenges in setting up conditional workflows where approvals vary based on role and department. Has anyone successfully implemented this?🙃

Additionally, we’d like to integrate Pipefy with our existing identity management system (e.g., Okta, AD, or Google Workspace) to auto-provision access once requests are approved.🙁   What are the best approaches for this, and are there any potential pitfalls to watch out for? Any guidance or templates would be greatly appreciated!

For reference, I checked Pipefy’s automation documentation, but I’d love to hear real-world implementations.

 

 

Thank you !!

1 reply

marcelo.shiba
Pipefy Staff

Hello.

I guess that for custom/own identity management system it would be better to talk to support/commercial team. Maybe a custom tenant would be needed for this scenario.