Ask the Community

Hi everyone!I'm experiencing an issue with emails sent via Pipefy automations.Two people outside our organization (with @outlook.com and @hotmail.com addresses) are consistently receiving these emails in their spam/junk folders, while all other recipients (both internal and external) receive them normally in their inboxes.We've already marked the domain @mail.pipefy.com as safe in their email settings to prevent sender blocking, but the problem still persists.Has anyone faced a similar issue? Is there any other recommendation or configuration that could help?Thanks in advance!

Suggestion to enable label field editing in a database.

Estou desenvolvendo uma integração  no Workato, que realiza a exportação de um relatório do Pipefy via API e, em seguida, faz o upload do arquivo gerado para o Google Drive.No entanto, estou enfrentando um problema de permissão ao tentar acessar o arquivo usando a ação "Get file from URL".  O que devo fazer para conseguir acessar esse documento pelo Workato?

I’m confused by the description, is the lateness_time returned by this query the SLA by each phase?query MyQuery {  allCards(pipeId: "") {    edges {      node {        phases_history {          phase {            id            lateness_time            name          }        }      }    }  }}

When I logged in today, I encountered a message that wouldn't let me open any of my profiles on the site and asked me to upgrade my plan, but it wouldn't let me review my actions to see what I could change to stay on the standard plan.I'm asking for help because my work depends on the information contained in these pipes, and we're "working in the dark" without the help of the information on the site. Any help or response is welcome.

Hey everyone,I’ve been experimenting with using a TV App to display live Pipefy dashboards on a big screen in our office — mainly for tracking workflow status, overdue cards, and team performance at a glance. It looks great in theory, but I’m curious how others are handling this setup in practice.Do you use any specific TV apps or display tools for your Pipefy dashboards? How’s the performance and visibility been for your teams — especially when it comes to real-time updates or switching between different pipes?Would love to hear what’s worked (or not worked) for you all. Any setup tips or recommendations would be awesome!

I am new to Pipefy, how to get the right foundation for my use-case?

Hi There, I’ve notice that company’s logo is showed just in Public Initial Form. Is there any workaround to show company’s logo at others phase?tksPaulo Miguel

I'm setting the first parameter to 500, but the API response contains only 50 records.This the query:query Cards($pipe_id: ID!, $first: Int!, $after: String) {        cards(pipe_id: $pipe_id, first: $first, after: $after) {            edges {                node {                    id                    fields { name value }                    }                }            }            pageInfo {                endCursor                hasNextPage            }        }    }

Hi doers!This will be a rather lengthy explanation of my problem, whose TLDR is: Uploading Files via API leads to URLs containing a “org/”, which seems to make it impossible to set them as attachment sources using the GraphQL API. Here the full explanation: I am trying to send E-Mails using Pipefy GraphQL API. In general, I do not have any problems with this. I can send E-Mails even with attachments. BUT: only if the attachments were uploaded manually. I am not able to do the attachment when using files uploaded via GraphQL API. Step 1: Upload (works)The upload works as described on this page:First, I request the URL to upload to:mutation { createPresignedUrl(input: { organizationId: 123, fileName: "MyDocument.pdf" }){ clientMutationId url }}Then, I do the upload:curl --request PUT--url 'https://pipefy-production.s3-sa-east-1.amazonaws.com/orgs/ce63-a26b-412f-9d27-3a5776e16e/uploads/45da74d3-0e92-4e1c-a04e-2acc97169a3/SampleFile.pdf?...Signature=fa76e8bf28f88d8ceec1df8219912e10

Hey everyone,I’ve been trying to explore some advanced features on Snapchat, and I came across references to snapchat++ ipa. I understand it’s an unofficial version that supposedly unlocks extra functionality, but I’m a bit confused about how to safely install it on my iOS device.Are there trusted sources or methods to get the snapchat++ ipa without risking malware or account bans? Also, do I need a jailbroken phone, or is there a way to install it using a computer?Any tips, warnings, or step-by-step guidance would be really appreciated!

Hi everyone,I’m exploring the idea of contributing guest posts to various blogs in my niche, but I’m a bit unsure about the best approach. What are the key factors to consider when pitching a guest post?How can I make my submissions more appealing to blog owners while ensuring my content provides real value to their audience? Also, are there common mistakes I should avoid to increase my chances of acceptance?Any tips on finding reputable blogs that accept guest contributions would be greatly appreciated.

Hello everyone.Has anyone explored platforms that specialize in helping small businesses implement sustainable strategies while optimizing growth? I’m particularly interested in tools that combine mentorship, business coaching, and practical resources for scaling operations effectively.Are there programs that provide actionable steps rather than just general advice? How do they balance innovation with financial planning, and are there success stories or case studies available to gauge real-world impact?Additionally, what kind of support exists for entrepreneurs looking to adapt their business models to evolving markets while maintaining sustainable practices?

New to pipefy but not relational databases or kanban views. anyways I can not drag and drop cards into different phases, however I can open the card and select an option under “Move Card to Phase”. Not sure why this is happening so any insights are welcome….thank you! 

Hi everyone, I’m currently exploring opportunities to scale my business and I keep hearing about the importance of partnering with the right sponsors. I’ve been searching online, but I’m struggling to find a clear and updated list of sponsor investors that entrepreneurs can actually trust.Most sites seem outdated or incomplete. Does anyone know of a good resource or directory that provides accurate information about potential sponsor investors, their focus areas, and contact details?Any advice, tools, or personal experiences would be really helpful.

Hello friends. I need to understand how to use a template created in PDF Generator for piping. I read an official article that requires a request for authorization via the document generator form. I submitted the request a few days ago, but it hasn't been approved. My question is whether I can use the PDF Generator template for piping or whether I can only use the document generator. I found the documentation on this topic very confusing and outdated. Can you please help me?

I’ve been testing the interface option for a few weeks now and I understand that there’s no way (so far) to implement conditionals on the fields displayed.To work around that, I’ve been testing a lot of options,but I struck a wall.I’m using it to display approval information, so we have two fields: date of approval and date of refusal.My problem is: if it is approved, it show the approval date, but the refusal date appears as “This field is blank”.Is there a way to include the option “Don’t exhibit blank fields” on the interfaces?We already have the option of not displaying the filed name, so I believe it’s not that difficult to implement this. 

I’m trying to use Pipefy’s automation to make a GET request to this endpoint:https://monroneylabels.com/cars/vin.json?single_access_token=MY_TOKEN&car[vin]=MYVIN17CHARSI set it up in Pipefy like this  Method: GET URL: (full URL with both query params, as above) Authentication: No auth No headers, no request body In Postman and Chrome, this exact URL works and returns 200 OK. But in Pipefy, it always returns 400 Bad Request. How can I get Pipefy to actually send the query params? Is this a bug or is there a workaround?

Hey folks,I’m trying to figure out if there’s a simple way to use Pipefy with TikTok. For example, can I automatically create a card in Pipefy when I get a new TikTok lead, or maybe track content posting in a workflow?I’m still experimenting and haven’t seen a lot of examples online. If anyone has tried something like this or has tips on how to set it up without messing things up, I’d really appreciate hearing your approach

Hey guys, I have been playing with the AI assistants and doing some tests and noticed a few things I couldn´t find online. Was hoping someone could help me.I noticed that the excel file I uploaded as a skill failed, where can I see what documents are accepted?Also, how can I connect it to a database instead of only to a pipe?

I need to delete an interface.It displays the error Name is already in use.

Hello and thank you in advance.I have a Pipe already created with sequential Task/Phases, after 2 years we need to enhance process and get activities simultaneously done, the same way Template Human Resources Workflow Processes Pack, is configured, then I ask for support with the following questions:It´s possible to join Phases in only one simultaneous Parent Card for the Pipe I already created? Or Should I have to create a New Pipe? In case is possible to edit original Pipe, is ther any guide to get the step by step, I found some materials in Pipefy Library, however not many materials are available for that. Could Someone kindly explain with some screens?Picture 1. Process AS IS Picture 2. Process TO BEIn the card is show 3 activities were done while waiting “Manage Interview” Appreciate responseRegards,Danna

What is the best way to automate the periodic deletion of all records in a database that are not connected to a card? (The records are the children the parent cards in the connection)

Hi, i recently came to know about pipefy. Im social media marketer and i mostly use Whatsapp for that. Groups are main source for my content share for cheetah links tiktok whatsapp groups. How do i automate groups by using some type of software or any other thing

I’m trying to calculate the average time a card spends in each phase. However, I'm noticing that the results change depending on the configuration.—specifically when I add or remove "Phase Name" or "Current" from the Dimensions. When "Phase Name" is selected & “Current Phase” is added to the filters, the figures are different Could you please clarify: What exactly do "Phase Name" and "Current Phase" mean in this context? What is the correct way to structure this to get an accurate average time per phase?  And do the date filters actually work: